Privacy Policy

Last Updated: October 13, 2026

Dynamic Medical Services, LLC, doing business as Acesso Biologics (“Acesso Biologics,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website at https://www.acessobio.com (the “Website”), submit an inquiry, register for access to restricted resources, or otherwise interact with our online services.

1. Information We Collect

Information You Provide

When you contact us or complete a form on our Website, we may collect:

First and last name
Company or organization name, where applicable
Email address
Phone number
Information included in your inquiry or message
Other information you voluntarily provide

Information submitted through our contact and distributor inquiry forms is delivered to Acesso Biologics by email and stored within the Website’s administrative system.

Restricted Resources Registration Information

Certain resources on our Website are available only to registered users who have been approved by Acesso Biologics.

To request access, users must create an account and provide:

First name
Last name
National Provider Identifier (NPI)
Email address
Phone number
Password

We use this information to create and manage user accounts, review registration requests, verify professional eligibility, and determine whether to approve access to restricted resources.

Information Collected Automatically

When you visit our Website, including its restricted-access areas, we may automatically collect technical and usage information, including:

IP address and approximate geographic location
Browser type, operating system, and device information
Pages visited and duration of visits
Referring websites or traffic sources
Mouse movements, clicks, and scrolling activity
Account login and access activity
Restricted resources viewed or downloaded

2. How We Use Your Information

We may use collected information to:

Respond to contact and distributor inquiries
Provide requested information about our company, products, and services
Review and approve requests for access to restricted resources
Verify healthcare professional eligibility using submitted NPI information
Create, maintain, and administer registered user accounts
Provide approved users with access to professional case studies, documents, and educational resources
Monitor account activity and maintain Website security
Communicate with users regarding their accounts, access requests, and relevant resources
Analyze Website performance and visitor interactions
Improve Website functionality and user experience
Comply with applicable legal and regulatory obligations

We do not use information submitted through our public contact or distributor inquiry forms to send unsolicited marketing emails or promotional newsletters.

3. Restricted Resources Access

Certain resources on our Website, including case studies, professional documents, and educational materials, are available only to registered users who have been approved by Acesso Biologics.

This restricted-access Resources section is referred to as the “Portal” in our Professional Portal Access Agreement.

To request access, users must complete the registration form and submit the required information for review by Acesso Biologics.

Registration does not automatically grant access. Our team reviews submitted information, including the user’s National Provider Identifier (NPI), to determine whether an applicant meets the eligibility requirements.

Once approved, registered users can log in to the Website to view available restricted resources. Registered accounts are intended solely to provide access to these materials and do not include document uploads or other interactive account features.

We may collect and maintain records of account activity, including login activity and documents viewed or downloaded, for account administration, security, and compliance with our Professional Portal Access Agreement.

Acesso Biologics may approve, deny, suspend, or revoke access in accordance with the Professional Portal Access Agreement.

Users may request account closure by contacting info@acessobio.com.

4. Cookies and Tracking Technologies

Our Website uses Google Analytics and Microsoft Clarity, which may use cookies and similar tracking technologies to collect information about Website activity. These technologies help us understand how visitors interact with our Website, evaluate performance, and identify opportunities to improve the user experience.

Cookies are small data files stored on your device that help websites recognize browser activity and understand how visitors interact with online content.

These technologies may help us:

Analyze Website traffic and visitor behavior
Understand how visitors navigate Website pages
Identify technical issues or usability concerns
Improve Website performance and functionality

You may manage, block, or delete cookies through your browser settings.

Where required by applicable law, we will obtain consent before placing non-essential cookies or using similar tracking technologies that require consent.

5. Microsoft Clarity

We use Microsoft Clarity, a Website analytics service provided by Microsoft, to better understand how visitors interact with our Website, including its public pages and restricted-access Resources section.

Microsoft Clarity provides features such as heatmaps and session recordings that help us evaluate Website navigation, identify usability concerns, and improve the visitor experience.

Information collected through Microsoft Clarity may include:

Device and browser information
Website navigation and page views
Mouse movements, clicks, and scrolling behavior
Session duration and interaction patterns
Other technical information associated with Website usage

Microsoft Clarity includes data-masking features designed to limit the collection or display of sensitive information. However, these features do not eliminate all privacy risks associated with session recordings.

Information collected through Microsoft Clarity may be processed by Microsoft in accordance with its own privacy practices.

For additional information, please review the Microsoft Privacy Statement.

6. Google Analytics

We use Google Analytics, a website analytics service provided by Google, to understand how visitors find and interact with our Website, including its public pages and restricted-access Resources section.

Google Analytics helps us analyze Website traffic, visitor activity, and overall Website performance.

Information collected through Google Analytics may include:

Pages visited and duration of visits
Device, browser, and operating system information
Approximate geographic location
Traffic sources and referring websites
Website navigation and interactions
Other technical information associated with Website usage

Google Analytics may use cookies and similar technologies to collect and process information about Website activity.

Information collected through Google Analytics may be processed by Google in accordance with its privacy practices.

For additional information, please review the Google Privacy Policy.

7. How We Store and Protect Information

Information submitted through our public Website forms is delivered to Acesso Biologics by email and stored within the Website’s administrative system.

Registration information is stored within the systems used to manage user accounts, verify professional eligibility, and control access to restricted resources.

Account passwords are used for authentication and are protected through appropriate security measures.

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no electronic transmission or data storage system can be guaranteed to be completely secure.

8. How We Share Information

We may share personal information with third-party service providers that assist with the operation and maintenance of our Website.

These may include:

Website hosting and maintenance providers
Email delivery and communication services
Website and account-management technology providers
Microsoft Clarity for Website analytics
Google Analytics for Website traffic and performance analysis

We may also disclose information when required to comply with applicable laws, legal processes, or lawful government requests, or when reasonably necessary to protect our legal rights, Website security, or users.

We do not sell personal information in exchange for monetary compensation.

Certain disclosures involving analytics technologies may constitute a sale or sharing of personal information under applicable privacy laws, even when no monetary payment is involved.

9. Medical and Sensitive Information

Although Acesso Biologics operates within the regenerative medicine industry, our Website and restricted-access Resources section are not intended to collect patient medical records, treatment histories, protected health information, or other patient-identifiable information.

Visitors and registered users should not submit sensitive medical information or patient-identifying information through Website forms or the restricted Resources section.

If sensitive information is submitted inadvertently, we will handle it in accordance with applicable legal requirements.

10. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain relevant business records, administer registered user accounts, verify professional eligibility, maintain Website security, and comply with applicable legal obligations.

Account and activity records may be retained as reasonably necessary for security, compliance, dispute resolution, and enforcement of our Professional Portal Access Agreement.

Information processed through Microsoft Clarity and Google Analytics is subject to the applicable data-retention settings and practices of those services.

When information is no longer reasonably necessary for its intended purpose, we may delete or securely dispose of it, subject to applicable legal and operational requirements.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to personal information maintained about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Opt out of certain data processing or disclosures where applicable
Withdraw consent where processing is based on consent

These rights may be subject to applicable legal exceptions.

You may also request closure of your registered account by contacting info@acessobio.com.

To exercise applicable privacy rights, please contact us using the information provided below. We may request additional information to verify your identity before processing certain requests.

12. Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or operated by Acesso Biologics.

We are not responsible for the privacy practices, content, or security of these external websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

13. Children’s Privacy

Our Website is intended for a general business and professional audience, and its restricted Resources section is intended for eligible healthcare professionals and authorized individuals.

Our Website is not directed toward children under the age of 18, and we do not knowingly collect personal information from children through our Website.

If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete that information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, restricted Resources section, business practices, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage visitors and registered users to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or your privacy rights, please contact us:

Dynamic Medical Services, LLC d/b/a Acesso Biologics

1980 Festival Plaza Drive, Suite 850
Las Vegas, NV 89135
Phone: (775) 762-8068
Email: info@acessobio.com
Website: https://www.acessobio.com